Conference Store Communication 

May 2018 

Hi Team, 

As you know our immediate strategic direction has been to fix our retail fundamentals. While we are making good progress, we continue to face challenges. With the end of the financial year coming up it's really important that we maximise our financial performance by being mindful of our costs.   

We know how hard everyone has worked this year and we really appreciate everything you do. We want to ensure we celebrate all your awesome work, but going forward we need to do this differently. As a result we won't be holding regional conferences. Instead we'll provide each store with funds to create their own local celebration.  

We are also looking at how we can celebrate success and reward outstanding work on a more regular basis. So we won't be holding our annual awards. We will however continue to recognise our long service recipients.     

This was a really hard decision to make, and it's not one we made lightly. I know that work has already started on this year's conferences, so I'd encourage you to use that work to build a fantastic local event that celebrates all of the amazing things you have achieved this year! 

We are working through all the details and your Regional Manager and Store Manager will let you know more soon. If you have any questions please contact Ask People Support on askpeoplesupport@twgroup.co.nz. 

Thanks team, 

Pej 

Conference Store FAQS 

1. Why are we cancelling conference? 
   

With the end of the financial year coming up we need to be mindful of costs while ensuring we celebrate all your awesome work. This means we need to do things differently.  So instead of holding regional conferences we'll provide each store with funds to create their own local celebration.  

1. Will long service recipients still get money?  
   

Yes long service awards will stay the same this year.  

1. Is this part of Rise?  
   

No this is about ensuring we can achieve our end of year financial targets while ensuring we celebrate and recognise the work of our team members 

1. How will I get my long service award certificate, badge and money? Stores - these will be sent to your store in September. 
   

1. When will we know more detail about the event? 
   

We are working through all the details now and will communicate this as soon as possible. 

1. How much per head will we get? 
   

We are working through all the details now and will communicate this as soon as possible. 

1. I have more questions, who do I ask? 
   

We are working through all the details now and will communicate this as soon as possible. If you have any questions please email askpeoplesupport@twgroup.co.nz.