Continuous Service Policy

Continuous Service Policy



Applies to: all TWL

Purpose 

To provide guidelines for managers and team on continuity of service for team members who have resigned from their employment with The Warehouse and are later re-employed by The Warehouse.

Policy/Procedure

We are aware that you sometimes have to leave our employment due to unforeseen circumstances, such as your partner or family moving to a new location. We also recognise that due to limited vacancies, it is not always possible to transfer to The Warehouse store at this new location when you move. We want to be able to retain your skills and knowledge and when this is not possible in the first instance but there is an opportunity later on, we believe your length of service should be recognised. Therefore where you leave our employment you will have 3 months to return to permanent employment and keep your service record intact. The original start date of employment will remain, with only the time away being deducted. (Please note that this policy does not apply in cases of redundancy.)

FAQ's

Will my CRW hours start again if I leave and come back within 3 months?
No, if you leave and come back within 3 months, your CRW hours will continue. However if you rejoin after 3 months your CRW hours will start from 0. 

If I was on CRW when I left will I be put back on CRW if I come back within 3 months?
Please discuss this with your manager. 

Will my sick leave start again if I come back within 3 months?
Your sick leave balance should not change if you come back within 3 months.

Will my annual leave start again if I come back within 3 months?
Yes, because your annual leave gets paid out when you leave you will start accruing leave from 0 when you return within 3 months. 

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