Interview Guide - 2IC or 3IC Availability Manager

Interview Guide - 2IC or 3IC Availability Manager


Store – Availability Manager


Candidate name:


Interviewers:


Position(s) applied for:


Date:



  1. Introduction 
  • Introduction of interviewers if needed. 
  • Thank candidate for coming and let them know we appreciate the current situation they are in. 
  • Explain that we are running a fair and transparent process by asking all applicants the same questions. 
  • Set the agenda - explain what the interview will consist of.


  1. Background/Work History

Thinking back over the last year or so, what do you consider your key achievements to be so far?


















What particularly interests you about the position you have applied for?









Discuss Hours / Days you can work 








Discuss relocation if applicable.


(NOTE there is no relocation packages available so they need to be able to move themselves)




  1. Why this position and self-awareness questions


Tell us about your key strengths that you could bring to this role?






























If you could choose an area or behaviour to improve on – what would it be? 

And have you taken any steps to address this?

















What do you think the key challenges will be for you moving into this role?


And what support or development would you need?

























  1. Leadership 

Talk to us through your leadership experience and what techniques you use when managing a team.





























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If you had an underperforming team member what steps would you take to improve the situation?




























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As we go through this journey of change, how will you support/manage people who may be resistant to the change?






























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How do you react under pressure? 

What sort of situations create pressure for you? 

And how would we know if you were under stress?


























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  1. Technical questions

Please answer these questions with examples of how you may have done this before, or if you haven’t had that opportunity - as if you were successful in securing this position.


Sales Targets – how would you go about setting your team up for success to reaching the required sales/GP targets?


(Note: these inserted boxes are marking guide reminders not for leading questions)




Know where to access the data

Address the Team at the Huddle

Deliver Availability and Merchandising standards

























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Profit/Cost – what things would you look at or need to keep in mind when you are focusing on profit?







Wage control

Stock is handled with care

Clearance program is maintained



























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Customer – what key things would you get your team to focus on when you have the Customer in mind?








Stock is available 

Stock is well merchandised

Delivering the MTP
































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Health, Safety & Wellbeing – how do you ensure your team has this at front of mind every day? 






Spot it Fix it including the HUB entry 

Nightfill (Out of hours) safety and security

Stockroom standards


























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Compliance – Please talk through what involvement you have had with audits and what the outcomes were.


If relevant – what are your key learnings from this process?




Audit as applicable to entire site outside of trading hours

Nightfill (Out of hours) safety and security






























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  1. Do you have any questions? 

Allow time for the candidate to ask any questions they have.


















  1. Close

Outline a timeframe to when they will hear back

Thanks them for their time




Grade Guide

1

Does not exhibit any required competency

2

Below level of required competency

3

Has required level of competency

4

Above level of required competency

5

Exceeds level of required competency


  1. Post-Interview Review


Competency Assessment

Grade   /5

  1. Overall thoughts on self-awareness (pages1-3)


           

                /5

  1. Leadership



               /20

  1. Technical Questions 



              /25

TOTAL


             

          /50



Notes:

B’s:

C’s