Team Member Benefits

Team Member Benefits



Applies to: all TWL Team Members

Overview

All permanent team members have access to certain benefits as part of their employment at the The Warehouse including:
  • Team member discount card
  • Birthday time off
  • Wellness Support (extended sick leave)
  • Life Insurance (SuperLife)
  • Medical Insurance (Southern Cross)
  • Funeral Benefit
  • Long service extra holidays after 10 years
  • External Team Benefits and Special Offers

Further information on all of these benefits can be found in the Warehouse Way and in Knowledge Base. 

FAQ's

How can I get a team card?
As a new starter, you will order a card through the new starter form that you will need to complete on MyPay.

Alternatively you can complete an application form. Please click here to find the application form and for more information. 


What time do I get off for my birthday?
Permanent team members get time off according to the hours they work:
  • 40 hours per week - 1 day off
  • 20 hours per week - 1/2 day off

What is Wellness Support? How can I access it?
Where possible, we help you if you need to take extended sick leave because of a more serious illness. If you have been with us for more than three months you may be eligible to paid sick leave for a period of up to three months. You will need to apply for this leave.  It is for personal, unexpected health issues and is at our discretion. 

Please click here for more information. 

What is SuperLife? How can I get access?
SuperLife is an external provider giving you access to a range of insurance policies.

Please click here for more information. 

What medical insurance can I get through TWL?
You can access subsidised medical insurance through Southern Cross.

Please click here for more information. 

What is the Funeral Benefit?
Through Partners Life, The Warehouse provides free funeral insurance for all permanent team members. 

Please click here for more information. 

What extra holidays do I get after 10 years service?
  • After 10 years, one special holiday of an extra 4 weeks
  • After 20 years, one special holiday of an extra 4 weeks
  • After 30 years, one special holiday of an extra 4 weeks

Please click here for more information.

Conference

Please click here for more information. 

External Team Benefits and Special Offers
Have you been wondering where to find a list of all the great deals offered to TWG team members by external businesses? 

Well, here it is! 

Please click here for all external team discounts and specials.


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