Job Description - Availability Manager 2ic

Job Description - Availability Manager 2IC

Availability 2IC

Location: [                                     ]

In this role, you will be responsible for stock availability, the execution of the Managers Trading Plan, and the Fill and Stockroom Teams.  You will demonstrate great leadership of the Teams in these areas.

You will assist the Availability Manager in ensuring merchandising standards are met and you will take a proactive role in creating and maintaining a safe working environment.

You will be accountable for the nights when the Availability Manager is away.   

Everything you do in your work will contribute to a positive customer experience, an engaged team and a profitable store.

You have

  • Drive and urgency
  • The ability to interpret and execute plans
  • Good written and verbal communication skills
  • Leadership experience

 You will

  • Ensure merchandising standards, planograms and display guides are maintained.
  • Maintain high levels of on shelf availability through the execution of a Tops Plan, Prioritised fill, Stockroom Ways of working as well as conducting Availability checks.
  • Actively promote a safe environment.
  • Ensure all legal trading requirements are met
  • Ensure your Team is provided the development they require to be the ‘Best they can be’.
  • Take ownership of your own development
  • Understand and live the Team Model
  • Ensure all promotions are tied up correctly
  • Control shrink and database accuracy
  • Maintain the prescribed space plans, Managers Trading Plans and relevant MIPS.
  • Maintain all pricing standards as per the toolkit 
  • Support the Availability Manager in ensuring your area achieves its Guide labour % and is rostered to guide – 7 days a week.
  • Review sales and GP performance weekly through effective Plan act review cycles. 
  • Lead a highly productive team by focusing on correct ways of working and performance coaching
  • Deliver consistent Stockroom Ways of working and compliance to relevant toolkits .
  • Participate in audit compliance
  • Maintain a consistent and effective DILO, WILO, MILO, QILO, YILO. For you and your Team

Key Result Areas


KPI

Measure

Your Role in this

A/R?

Customer

The prices are great

Price Override % of Customers impacted

  • Price Changes are completed within Timeframes
  • Price Overide notifications are followed up with urgency
  • Every product is correctly priced
  • Mailers are well executed

R

Prices are clearly marked

R

I can get what I want

The product I wanted was available

  • Scan the Gaps Process completed to roster
  • Stockroom Ways of working followed
  • Prioritised fill used daily
  • DILO followed ensuring a well recovered Store

R

You could easily find the things you were looking for

  • Departments are well recovered
  • Bay Maintenance plan followed
  • Latest display Guides followed

R

The service Is quick

Short queues and wait at Checkout

  • Ensure all products are barcoded
  • Availabilty Team Members available for assistance at checkouts

R

I love The Warehouse

Transaction count growth

  • Monitor performance through Effective PAR
  • Prioritised Replenishment of top selling lines

R


Simplicity, Focus, Execution

We focus on outcomes

Clearance % of total Clearance

  • Effective execution of the clearance programme
  • Regularly reviewed.
  • Effective seasonal execution of merchandising guides

R

We execute better than anyone

Basket size growth

  • Prioritised Replenishment of top selling lines
  • Adherence to promotional plan.

R

Prices are accurate

Barcodes wrong price %

  • Price Changes are completed within Timeframes
  • Price Overide notifications are followed up with urgency
  • Every product is correctly priced
  • Mailers are well executed

R


People

I can develop to be the best

% Training completed

  • Team Member training reviewed through effective PAR
  • Ensure Training is up to date
  • Maintain effective Benchstrength plan

R

I know my work is appreciated

% Unplanned Absence

  • Welcome back forms used
  • Monitored through effective PAR

R

High Annual Leave balance

  • Monitored through effective PAR

R

We keep people safe (Non-scoring)

Total number of Incidents

  • Monitored through effective PAR
  • Maintain a safe working environment

R

Total Injury Rates

  • Monitored through effective PAR
  • Maintain a safe working environment

R

I am proud to work at The Warehouse

Engagement 


  • Reviewed with Team through effective PAR
  • Monitored through Team Check in Surveys
  • Use of the Leadership Framework

R


Profit

We grow sales

Sales vs. Last Year %

  • Culmination of the above
  • Monitored through effective PAR

R

Sales vs. Budget %

  • Culmination of the above
  • Monitored through effective PAR

R

We grow GP

Gross profit vs. Last Year %

  • Culmination of the above
  • Monitored through effective PAR

R

Gross profit vs. Budget %

  • Culmination of the above
  • Monitored through effective PAR

R

We invest our money wisely

Labour vs. Budget %

  • Deliver labour % to guide
  • Guide Rosters delivered across 7 days per week

a

We reduce costs

Known shrink % of Sales

  • Culmination of the above
  • Monitored through effective PAR

R

We grow profit




EBIT vs. Last Year %

  • Culmination of the above
  • Monitored through effective PAR

R

EBIT vs. Budget %

  • Culmination of the above
  • Monitored through effective PAR

R







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