Job Description - Apparel 2ic

Job Description - Apparel 2IC


Apparel 2IC

Location: [                                     ]

In this role, you will support the Apparel Manager to ensure that the department is visually appealing, using visual merchandising techniques and associated guides. You will encourage a sales culture within your team which includes Clothing, Footwear, Accessories and Jewellery.

You will support the Apparel Manager to ensure merchandising standards are met and you will take a proactive role in creating and maintaining a safe working environment.

You will have accountability for the apparel department in the apparel managers absence.

Everything you do in your work will contribute to a positive customer experience, an engaged team and a profitable store.

You have

  • Drive and urgency
  • The ability to interpret and execute plans
  • Good written and verbal communication skills
  • Leadership experience


You will

  • Apply the visual merchandising techniques and deliver the associated guides.
  • Ensure your area adheres to the Apparel Merchandising Principles in all areas.
  • Support the apparel manager to ensure your area achieves its Guide labour % and is rostered to guide across all hours of trade – 7 days a week.
  • Support the apparel manager to ensure your area achieves its sales targets through effective merchandising and availability processes.
  • Review sales and GP performance weekly through effective Plan act review cycles. 
  • Lead a sales culture in your area through effective review and coaching.
  • Deliver consistent Stockroom Ways of working.
  • Ensure accurate picking of click and collect orders within the given timelines
  • Take ownership of your own development 
  • Understand and live the Team Model
  • Participate in audit compliance
  • Maintain a consistent and effective DILO, WILO, MILO, QILO, YILO. For you and your Team


 


Key Result Areas


KPI

Measure

Your Role in this

A/R?

Customer

The prices are great

Price Override % of Customers impacted

  • Price Changes are completed within Timeframes
  • Price Overide notifications are followed up with urgency
  • Every product is correctly priced
  • Mailers are well executed

R

Prices are clearly marked

R

I can get what I want

The product I wanted was available

  • Full Size curve availabilty daily
  • Stockroom Ways of working followed
  • Prioritised fill used daily
  • DILO followed ensuring a well recovered department

R

You could easily find the things you were looking for

  • Department is well recovered
  • Size curve availability
  • Latest display Guides followed

R

The service Is quick

Short queues and wait at Checkout

  • Ensure fitting room is rostered in concept stores
  • Ensure all products are barcoded

R

I love The Warehouse

Transaction count growth

  • Monitor performance through Effective PAR
  • Prioritised Replenishment of top selling lines

R


Simplicity, Focus, Execution

We focus on outcomes

Clearance % of total Clearance

  • Effective execution of the clearance programme
  • Regularly reviewed
  • Effective seasonal execution of merchandising guides

R

We execute better than anyone

Basket size growth

  • Prioritised Replenishment of top selling lines
  • Adherence to promotional plan.
  • Sales culture created and results monitored

R

Prices are accurate

Barcodes wrong price %

  • Price Changes are completed within Timeframes
  • Price Overide notifications are followed up with urgency
  • Every product is correctly priced

Mailers are well executed

R


People

I can develop to be the best

% Training completed

  • Team Member training reviewed through effective PAR
  • Ensure Training is up to date
  • Maintain effective Benchstrength plan

R

I know my work is appreciated

% Unplanned Absence

  • Welcome back forms used
  • Monitored through effective PAR

R

High Annual Leave balance

  • Monitored through effective PAR

R

We keep people safe (Non-scoring)

Total number of Incidents

  • Monitored through effective PAR
  • Maintain a safe working environment

R

Total Injury Rates

  • Monitored through effective PAR
  • Maintain a safe working environment

R

I am proud to work at The Warehouse

Engagement 


  • Reviewed with Team through effective PAR
  • Monitored through Team Check in Surveys
  • Use of the Leadership Framework

R


Profit

We grow sales

Sales vs. Last Year %

  • Culmination of the above
  • Monitored through effective PAR

R

Sales vs. Budget %

  • Culmination of the above
  • Monitored through effective PAR

R

We grow GP

Gross profit vs. Last Year %

  • Culmination of the above
  • Monitored through effective PAR

R

Gross profit vs. Budget %

  • Culmination of the above
  • Monitored through effective PAR

R

We invest our money wisely

Labour vs. Budget %

  • Deliver labour % to guide
  • Guide Rosters delivered across 7 days per week

R

We reduce costs

Known shrink % of Sales

  • Culmination of the above
  • Monitored through effective PAR

R

We grow profit




EBIT vs. Last Year %

  • Culmination of the above
  • Monitored through effective PAR

R

EBIT vs. Budget %

  • Culmination of the above
  • Monitored through effective PAR

R





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